Shipping
SHIPPING COST
All orders are shipped using registered Express courier services. Shipping times can vary. Please allow 1 - 3 days for delivery on orders within Europe, 4-7 days to all international destinations.
Please note: Sometimes international orders can get stuck at the border while being processed by Customs. This will often delay a package 1 - 3 business days. Once a package leaves our warehouse we no longer have control over shipping times. At that point your package becomes the property of courier/custom until it is delivered to your address.
Where do you ship?
Everywhere.
When will you ship my order?
All orders are shipped out within the next 1 business day.
We do not Ship to PO Box Addresses.
Incorrect Address
Belgian Crew is not responsible for return shipping if customer enters the wrong shipping address during checkout. Please make sure you include your COMPLETE address when entering it in the checkout process. This includes your apartment number, correct postal code and a telephone number.
Are shipping times guaranteed?
We can not guarantee arrival times on shipments.
What if my item is not delivered or is lost in transit?
Once parcels are collected from our warehouse they are in the hands of couriers. We very rarely have packages go missing but if items are not delivered we will do our best to investigate and get you a replacement asap.
What are the taxes and duties I will have to pay?
This depends on your country. In Europe we include VAT for all EU buyers, REST OF THE WORLD is exclusive of import and duty taxes when it reaches your country.
*please note all duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by Belgian Boys Club for any reason.